Global Communications Worksheet
Your supervisor wants to send a brief e-mail message to welcome employees who have recently transferred to your department from Brazil, Russia, India, and China. He has written a draft message and would like your feedback.
Review your supervisor’s message below. Rewrite the message to make it appropriate for the communication style of one of the four countries of your choice. Conduct research to know more about the communication style of your chosen country.
I wanted to welcome you ASAP to our little family here in the States. It’s high time we shook hands in person and not just across the sea. I’m pleased as punch about getting to know you all, and I for one will do my level best to sell you on America.
Complete the table with your rewritten welcome message.
|Chosen Country name||Rewritten welcome message|
|China||Welcome to the United States. The company is glad to have you here. I pleased to have you in my department and I am here to help you with your relocation. If you have questions concerning the job or relocation, please feel free to ask me.|
Respond to each of the following questions with at least one paragraph:
- When you researched the communication style of your chosen country, what information did you discover?
China is a high-context culture which means that the context of the conversation is equally important as the words being used. In high-context cultures emphasis is placed on interpersonal relations such as trust and comfort with the other party. For this reason, messages should be designed in a manner which convey emotion and trust. China is also a collectivist culture which is a culture characterized by well defined social networks, family, and coworkers. Collectivist cultures expect that individuals will put the good of the group first. For this reason, communications need to be group oriented (Griffin, 2015).